Duty Manager

Do you have the right to work in the UK? *

Do you have any unspent criminal convictions? We believe in honesty and opportunity for all. Please tick “Yes” if you have any convictions that are not yet spent under the Rehabilitation of Offenders Act 1974. ‘Convictions’ include any sentence or disposal issued by a court. If all your convictions are spent, tick “No.” If you're unsure whether your convictions are spent or unspent, please refer to the Ministry of Justice guidance. Rest assured, any information shared will be considered with care and respect. *

As part of our commitment to a safe and supportive workplace, we conduct a DBS check and referencing checks during the recruitment process. Are you happy to continue with your application? *

Are you adaptable and committed to working varied hours, embracing the flexibility that comes with being part of a passionate team? *

Do you have proven experience managing or supervising a team in a hospitality or customer-facing environment? *

Can you evidence your experience in managing key business metrics, such as labour costs, food and beverage costs, and waste reduction? *

Can you share your experience in confidently handling customer feedback, resolving complaints, and driving improvements in guest satisfaction *

Can you demonstrate your experience in ensuring compliance with food safety, health and safety regulations, and operational standards? *